What should I do? We recently changed over to another health insurance and I've had to call them about 6 times for various things. I could understand maybe half of them, and it still wasn't easy. What do I do if I just can't understand their accents? Do I come out and say "I'm really sorry, but I can't understand you. Could you please get someone on the line who speaks better English?" I'm frustrated. I have a couple problems I really need to resolve with them and it doesn't help at all to struggle to understand them.
Can't understand my Health Care Insurance company's representatives........
Aucun commentaire:
Enregistrer un commentaire